In an effort to protect the health and safety of our community, employees, and customers, our branch lobbies are currently closed to walk-ins, but all drive-up locations of Mascoma Bank are open and can handle most transactions. At branches without drive-ups, you may knock and a banker can meet you at the door. Bankers at all branches are also available by appointment for personal meetings as well as through online video or by phone.
To schedule an appointment, please choose your branch and click on branch info.
Mascoma Customer Care Call Center Hours:
Monday – Friday: 7am–7pm
Please visit our observed holiday page for hours on those days
Please remember that your email is not a secured form of communication. Do not include your account information or other confidential information in your email.Call 1-888-627-2662