Monitor Your Own Debit Card

MSB Debit Card smsGuardian gives you the ability to receive and respond to text alerts about YOUR debit card transactions.

Mascoma Savings Bank Debit Card smsGuardian

Mascoma Savings Bank Debit Card smsGuardian is a free service available to Mascoma Savings Bank debit card customers. This service monitors your debit card purchases with Guardian Text Alerts.  When you sign up for smsGuardian, you  will receive a text message when a transaction is made with your registered debit card for a charge greater than $300.00 or any transaction that is declined.  If you authorized this transaction – you do nothing.  If you did not – you reply with the code that is sent to you and you will be contacted by our Fraud Center for further review.

Benefits:

  • An added layer of debit card monitoring where you are in control to help identify suspicious activity.
  • The text alert comes right to you on your cell phone.
  • If fraudulent activity is detected – You can respond to our text and  you will be contacted by our Fraud Center for further review.
  • Set a “Do Not Disturb” timeframe and you will not receive text during that time.
  • You can cancel your Guardian Text Alert subscription anytime by replying “STOP”
  • Texting “HELP” will get a text sent to you with a number to call for support.
  • Enrollments are good for one year.  You will be notified prior to the expiration date with the option to renew.

You must register your debit card(s):

  • Click smsGuardian to sign up and register your debit cards.
  • You will need your debit card number and postal zip code to register.
  • View Terms and Conditions
  • Enter the cell number that you wish to receive the text message on – click submit
  • You will receive a code(Example: “start C3SDKG”), follow the on-screen directions to text your code and complete your enrollment.
  • You will receive a text verifying the enrollment is complete. Once you receive a message, we recommend that you save the number from which the message is received in your phone’s contacts as “MSB Card Alerts” or something similar that you will recognize as a legitimate sender.
Find Out How to Keep Your Finances Safe from Fraud

INSIGHT from Mascoma Savings Bank