Privacy
At Mascoma Savings Bank, we value the safety and privacy of your personal information. In doing so, we wanted to remind you of our policies regarding non-public, personal information.

When you call us, come to a branch, or visit us online, we will ask for some information to verify your identity. But we want to assure you that we will never call you or send you an email asking you to send us a response containing personal or private information.

In the past several months, several "scams" have been centered around phone calls or emails asking a customer to reveal account numbers, ATM or Debit Card numbers, passwords or other personal, private, non-public information. In some cases, scammers are sending fraudulent emails claiming to be from certain banks or banking agencies and then ask customers to visit a fraudulent website identical to the bank's authentic website in order to have customers provide their personal information.

We want to remind you never to disclose any personally identifying information if requested via an unsolicited email or phone call. This includes:

• Mascoma Savings Bank account numbers
• Personal Identification Numbers (PIN) or passwords
• Social Security Number
• Mother's Maiden Name
• Other private information

Additionally, if you use Mascoma Savings Bank Online, log out when finished and close your browser before leaving your computer. Never leave your computer unattended during a Mascoma Savings Bank Online session.

If you ever get an unsolicited phone call or email claiming to be from Mascoma Savings Bank asking you for personal identifying or account information, please do not respond. Call us at 1-888-627-2662 to let us know and to be sure you are communicating with Mascoma Savings Bank. Also, be wary of any email asking you to log into Mascoma Savings Bank Online if it does not link to the official Mascoma Savings Bank site located at http://www.mascomabank.com.

For more information about our security policy, visit our Security Policy page.